Organisation Dashboard
Manage your reviews and organisation profile
Performance Analysis
TSM Scores
TSM Year-on-Year Movement
Performance Drivers & Positioning
Survey Link Generator
Generate a direct link for tenants to submit surveys for your organisation:
Export Survey Data
Download your tenant satisfaction survey responses for the selected date range.
Import Survey Data
Upload survey data from phone, post, or other collection methods.
- created_at: Survey date (format: 2024-01-15T10:30:00Z)
- surveytype: Collection method (phone, post, web)
- property_location: Full property address
- property_type: flat, house, bungalow, or maisonette
- tenant_age_group: 16-24, 25-34, 35-44, 45-54, 55-64, or 65+
- household_type: single-person, couple-no-children, family-with-children, or single-parent
- tp01-tp12: TSM responses (very-satisfied, fairly-satisfied, neither, fairly-dissatisfied, very-dissatisfied, strongly-agree, agree)
Upload Management
View and manage survey data uploads for your organisation.
Download TSM Regulatory Format
Download your survey data in the official TSM regulatory submission format for the Regulator of Social Housing.
Date Filter
Survey Response Overview
Survey Metrics (12 TSM Questions)
AI Sampling Recommendations
TSM Insights
View AI-powered performance analysis, TSM scores, and year-on-year movement data from annual regulatory data.
Tenant Satisfaction Benchmarking Dashboard
View comprehensive analytics and insights about your tenant satisfaction scores.
Survey Insights
Analyse your survey data, response metrics, and get AI-powered recommendations for optimal sampling periods.
ESRI Analytics
Visualise geographic data and spatial analysis.
TSM Survey Scores
Detailed breakdown of tenant satisfaction measure scores.
Benchmarking Service
Compare your performance against sector benchmarks.