Under One Roof

Register Your Organisation

Join Under One Roof to take control of your organisation's profile and engage directly with your tenants.

Membership Tiers

STANDARD
Annual Base Fee (+ VAT)
Based on number of units
<1,000:
£3,499
1,000 - 5,000:
£4,950
5,001 - 30,000:
£7,450
30,000+:
£9,999
  • Survey Management — Create and manage tenant satisfaction surveys
  • Survey Campaigns — Launch bulk personalised survey campaigns (web, phone, post)
  • Survey Data Management — Import, export and manage all survey data
  • Survey Insights — TP01–TP12 performance tracking with 30/60-day and 12-month rolling views
  • Sampling Recommendations — AI-powered sampling strategies to optimise response rates
  • Regulatory Return — Generate TSM returns in the government-mandated format
  • Financial Data Upload & Benchmarking — Upload monthly financial data and benchmark against sector
  • Monthly & Annual Financial Insights — Track trends, drift, volatility and compare metrics against other organisations
PREMIUM
Base Fee + 40p
per property per annum + VAT
Everything in Standard, plus:
  • Sentiment Analysis — AI-powered sentiment detection and theme extraction from tenant comments
  • Sentiment Themes & Segments — Detailed theme analysis and segmentation by demographics and region
  • Monthly TSM Benchmarking — Compare monthly TSM performance against sector peers
  • Annual TSM Assessment — Detailed year-end reports with AI-powered recommendations
  • Annual TSM Benchmarking — Compare against sector averages and quartiles
  • Market Sentiment Insight — Compare sentiment trends against sector peers
  • Ask Eave AI Assistant — Conversational AI powered by Amazon Bedrock for instant data queries
  • Awaab's Law Compliance — AI-powered hazard detection from tenant feedback (damp, mould, water ingress, structural defects)
  • Awaab's Law Outcomes — Investigation outcomes, hazard breakdown and risk analysis
ENTERPRISE
Base Fee + 50p
per property per annum + VAT
Everything in Premium, plus:
  • Sentiment Analysis — AI-powered sentiment detection and theme extraction from tenant comments
  • Sentiment Themes & Segments — Detailed theme analysis and segmentation by demographics and region
  • Monthly TSM Benchmarking — Compare monthly TSM performance against sector peers
  • Annual TSM Assessment — Detailed year-end reports with AI-powered recommendations
  • Annual TSM Benchmarking — Compare against sector averages and quartiles
  • Market Sentiment Insight — Compare sentiment trends against sector peers
  • Ask Eave AI Assistant — Conversational AI powered by Amazon Bedrock for instant data queries
  • Accounts & TSM Correlation — Analyse relationships between financial performance and tenant satisfaction
  • Predictive Intelligence — Satisfaction prediction, financial stress early warning, operational pressure clustering, investment effectiveness analysis
  • ESRI Geographic Mapping — Tenant risk mapping at LSOA level with deprivation overlay