Frequently Asked Questions
Find answers to common questions about Under One Roof
What is Under One Roof?
Under One Roof is a platform that helps tenants make informed decisions about housing organisations through honest reviews and ratings from real residents.
How do I submit a review?
Click on "Submit Satisfaction Survey" in the navigation menu and complete the tenant satisfaction survey about your housing organisation.
Are reviews verified?
Yes, all reviews are verified to ensure they come from genuine tenants and provide accurate information.
Can I review multiple housing organisations?
Yes, if you have experience with multiple housing organisations, you can submit separate reviews for each.
How can housing organisations respond to reviews?
Housing organisations can register for an account and respond to reviews through their dashboard.
Is my personal information kept private?
Yes, we take privacy seriously. Please see our Privacy Policy for full details.
How often is the data updated?
Our database is updated regularly as new reviews are submitted and verified.
Who runs Under One Roof?
Under One Roof is a product of Delimiter Ltd, a data and analytics consultancy.