Privacy Policy
Last updated: January 2025
1. Introduction
Under One Roof ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.
2. Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information
- Housing organisation details
- Review and survey responses
- Account credentials for registered users
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Process and display reviews
- Communicate with you about our services
- Ensure the security and integrity of our platform
4. Information Sharing
We do not sell your personal information. We may share information:
- With your consent
- To comply with legal obligations
- To protect our rights and prevent fraud
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
7. Cookies
We use cookies to enhance your experience. See our Cookie Policy for more information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
9. Contact Us
If you have questions about this Privacy Policy, please contact us through our contact form.